Integration Troubleshooting: BigCommerce

Modified on Tue, 5 Mar at 10:42 AM

This document is intended to list common deployment and integration issues, and provide information about how to resolve them.


Issue: Can't Find BigCommerce Client in Admin > Client List

When a BigCommerce plugin is deleted or uninstalled on a client's website (e.g they terminate their contract), then Schema App deletes the Account from our list. 

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article